{"metadata":{"generator":"Captivate","generatorVersion":"11.5.1","schemaVersion":"","author":"Clinical Systems Training","title":"iPM Session Management","description":"project description","email":"author@company.com","website":"www.company.com","tags":"","thumbnail":"","source":"assets","durationInFrames":1365,"frameRate":30,"totalSlides":11,"width":900,"height":700,"responsive":false,"scalable":true,"launchFile":"index_scorm.html","isVRProject":false},"contentStructure":[{"id":"TImageItem688","class":"TODO::Senthil","instance":"TImageItem688","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"TImageItem689","class":"TODO::Senthil","instance":"TImageItem689","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"TCaptionItem7032","class":"TODO::Senthil","instance":"TCaptionItem7032","title":"So far in this training course you have been shown how to make changes to specific sessions where appropriate.  However, if you need to make a permanent change to the session profile i.e. you want all sessions to start earlier or a rule applied to all sessions, you must contact the Clinical Systems Team to request this.  This process is known as Restructuring.   If you do require a permanent change, then patients who already have future clinic appointments may be affected by the changes made.  Once the Clinical Systems Team make the relevant changes, you must use this icon to search for the relevant session code, and reschedule any patient’s appointments which have been affected.  This must be done as a matter of high importance.   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You will not be able to access the sessions for approximately 1 hour after the Clinical Systems Team has made the requested amendments to a clinic.  It will not be possible to amend any patients’ appointment details (including arriving and departing clinics) until those patients who have been affected by the restructuring have been rescheduled.   If you try to access a clinic session when changes are being made then you will see this prompt:   ","roles":{"textData":{}}},{"id":"TCaptionItem11483","class":"TODO::Senthil","instance":"TCaptionItem11483","title":"CONTINUE ","roles":{"textData":{}}},{"id":"TClickBoxItem5250","class":"TODO::Senthil","instance":"TClickBoxItem5250","roles":{"click":{"subtype":"button"}}},{"id":"Slide18214","class":"Normal Slide","instance":"","thumbnail":"","children":["TImageItem118","TImageItem860","TImageItem119","TCaptionItem607","TCaptionItem11479","TCaptionItem11483","TClickBoxItem5250"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide18214"}}},{"id":"TImageItem856","class":"TODO::Senthil","instance":"TImageItem856","roles":{"click":{"subtype":"button"},"question":{"interactionId":"","quizId":-1,"text":"Image ","type":"graded","interactionType":"choice","score":{"weight":1,"penalty":0}},"textData":{}}},{"id":"TImageItem857","class":"TODO::Senthil","instance":"TImageItem857","roles":{"click":{"subtype":"button"},"question":{"interactionId":"","quizId":-1,"text":"Image ","type":"graded","interactionType":"choice","score":{"weight":1,"penalty":0}},"textData":{}}},{"id":"TCaptionItem11480","class":"TODO::Senthil","instance":"TCaptionItem11480","title":"Top Tips ","roles":{"textData":{}}},{"id":"TCaptionItem11482","class":"TODO::Senthil","instance":"TCaptionItem11482","title":"Before requesting any permanent clinic session profile changes on iPM it is very important to take a note of any cancelled or on hold sessions concerned (along with the relevant reasons and who requested it).  This is important because as a result of any clinic profile change, the system functionality re-instates any sessions that were cancelled or on hold at the time of the session profile change.    This is not a system error, and changes to session profiles should be treated as new sessions (for example, sessions that are not required need to be cancelled).  Once clinic session changes are completed and have been generated, it is very important to re-visit any sessions that were previously noted as cancelled or on hold and cancel them again or put them on hold (if still relevant).    Failure to do this could result in sessions being booked into, and patients attending for their appointments where no clinicians are available to see them.  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If you amend a scheduled session, then patients’ appointments may be affected as a result, and you will need to reschedule their appointments as part of the process.    If you need to make the same changes to more then one session you can make the amendments to these sessions at the same time rather than one after the other.  To do this simply hold down either the Ctrl or Shift keys on your keyboard and select all relevant sessions that require the amendment using the mouse.   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If you have been asked to complete this e-learning by the Clinical Systems Training Administrator, please contact them via plh-tr.PlymouthICTTraining@nhs.net to arrange for your assessment, following which we can arrange for your access.  If you have any comments on this training package please contact us by email at plh-tr.PlymouthICTTraining@nhs.net    ","roles":{"textData":{}}},{"id":"Slide31291","class":"Normal Slide","instance":"","thumbnail":"","children":["Image_126","Text_Caption_438","Image_127","Image_128","Text_Caption_439","Text_Caption_440"],"roles":{"slide":{"durationInFrames":300},"navigation":{"navid":"Slide31291"}}},{"id":"Pool12281","class":"pool","roles":{"pool":{"id":12281,"name":"Pool1","questions":[]}}},{"id":"iPM Session Management 10","class":"project","title":"iPM Session Management 10","children":["Slide17961","Slide18022","Slide18057","Slide18114","Slide18146","Slide18178","Slide18214","Slide18255","Slide18294","Slide31291"],"roles":{"quiz":{"id":733,"branched":false,"submitAll":false,"review":true,"questions":[],"minScore":0,"maxScore":0,"passScore":0}}}],"contentSettings":{"global":{"branchAware":false},"toc":{"enabled":false},"playbar":{"enabled":true,"cc":false,"playPause":true,"back":true,"forward":true,"rewind":true,"close":true,"mute":true,"progressBar":true}},"contentReporting":{"CCCriteria":"view","CCData":{"viewDataIsPercent":true,"viewData":85},"SCCriteria":"view","SCData":{"viewDataIsPercent":true,"viewData":85},"exitNormalIfCompleted":false},"toc":[{"id":"Slide17961","title":"Slide 23","visible":false},{"id":"Slide18022","title":"Slide 24","visible":false},{"id":"Slide18057","title":"Slide 25","visible":false},{"id":"Slide18114","title":"Slide 26","visible":false},{"id":"Slide18146","title":"Slide 27","visible":false},{"id":"Slide18178","title":"Slide 28","visible":false},{"id":"Slide18214","title":"Slide 29","visible":false},{"id":"Slide18255","title":"Slide 30","visible":false},{"id":"Slide18294","title":"Slide 31","visible":false},{"id":"Slide31291","title":"Slide 10","visible":false}]}